978-854-5776
HR Insourcing 1 R Newbury Street, Suite 405 Peabody, MA  01960

Case Studies

Real success stories from HRI clients. Here are a few examples of how HRI has insourced human

resource solutions for diverse organizations

Establishing the HR Function

Situation: With just over 20 employees at the time, the Controller and the two Founders of this technology company had plenty of challenges keeping up with its current client base and expanding into new markets.  HR subject expertise among them was minimal and a responsibility they could not do justice to as the company continued to grow. Action: HRI’s initial involvement was on a project basis – conducting a HR Assessment to establish a “roadmap” for where the company was on human resource subjects across the board.  Through this assessment, clear priorities were established and a HRI professional was insourced to be on site to address these items and provide the company with a “go to” HR professional.  Result:  The business continued to grow (geographically & with expanded service offerings).   Within 3 years and over 60 employees and continued market success, the company was acquired by a much larger, national company.  HRI assisted through the due diligence and integration process to the point where the combined entity was being supported through the acquiring company’s HR function.  The experience with HR Insourcing in every aspect of human resources was exemplary.  HRI served as a critical complement to the Finance and Administrative roles and undoubtedly added to company’s ultimate valuation.

Get the Human Resource Basics Right

Situation: On the recommendation of the company’s benefits broker and financial planners, this clinical research organization was growing and had not established scaleable HR infrastructure. Action:  Management found value in using HR Insourcing for specific project situations (1) getting an employee handbook written, approved and distributed;  (2) conduct an overall compliance review to assure adherence to all required Federal and State HR-related regulations; and (3) at top management’s request, interview and assess the “temperature” among employees in its lab given an unusually heavy workload and a number of open/unfilled positions.  Result:  HR Insourcing was able to complete all of these projects in a timely manner, cost effectively.  Working with management, we were also able to establish a trusting relationship with the president.  He calls / emails from time to time to touch base on particular HR challenge(s) he is dealing with, to talk it through and get input about varied ways to resolve the situation(s).  

Mergers and Acquisitions

Situation: As this robotic, engineering consulting company was closing in on an acquisition more than twice its current size, it became obvious there was a need for professional HR support in the course of due diligence and integration. Action: With 3 sites in 3 separate cities and 2 states, HR Insourcing has assisted in clarifying differences in policies; pay & benefits differentials; organizational issues and helped management work their way through all of these including scripting acquisition announcements to all employees. Result: As integration continues, HR Insourcing has been helping with targeted recruiting to fill-in functional gaps identified in the subsequent reorganization and handle all other HR-related activities as the newly combined management group concentrates on expanding its marketplace penetration with a broader product offering.

Enhanced Organizational Development Reduces Employee Turnover

Situation: Business systems were not functioning properly, employee morale was low, and turnover was a problem for this 15-year old business unit. Rapid growth over the past 10 years had overtaken the organization. A complete organization analysis was needed to identify problem areas and recommend solutions. Action: With input from management, supervisory, and hourly employees, HR Insourcing obtained critical data to develop a game plan. A benefit survey was done, encompassing the internal and external labor market. Job descriptions were developed, work process flows analyzed and exit interviews done with ex-employees within the last year. Produced report including analysis, recommendations and action plan. Result: The business unit implemented HR Insourcing’s plan to conduct periodic organizational reviews, ensuring that staffing and the skills are aligned with the critical priorities for the business. An ongoing assessment to identify weaknesses and implementing plans to address them will ensure that human resource systems keep pace with the business. Savings from not having to replace employees at high rates were much greater than costs of “good practices” implemented by the company.

Management Training Helps Company Focus on Challenges

Situation: A high tech company experienced a culture shift when they moved corporate headquarters and recruited regionally based support employees. Managers were stretched to the limit and knew that information flow was compromised. Action: To build an office culture, HR Insourcing encouraged managers to host informal chat through regular staff meetings, as well as hosted informal employee breakfast and lunch meetings. Our HR professional provided individual coaching to managers, as well as practical support in scheduling employee meetings and suggesting topical issues to address employee concerns. Result: With an informed and engaged employee population, the company turned its attention to building an environment where everyone understands and strives to meet the challenges.
978-854-5776
HR Insourcing 1 R Newbury Street, Suite 405 Peabody, MA  01960

Case Studies

Real success stories from HRI clients. Here are a few

examples of how HRI has insourced human resource solutions for diverse organizations

Establishing the HR Function

Situation: With just over 20 employees at the time, the Controller and the two Founders of this technology company had plenty of challenges keeping up with its current client base and expanding into new markets.  HR subject expertise among them was minimal and a responsibility they could not do justice to as the company continued to grow. Action: HRI’s initial involvement was on a project basis – conducting a HR Assessment to establish a “roadmap” for where the company was on human resource subjects across the board.  Through this assessment, clear priorities were established and a HRI professional was insourced to be on site to address these items and provide the company with a “go to” HR professional.  Result:  The business continued to grow (geographically & with expanded service offerings).   Within 3 years and over 60 employees and continued market success, the company was acquired by a much larger, national company.  HRI assisted through the due diligence and integration process to the point where the combined entity was being supported through the acquiring company’s HR function.  The experience with HR Insourcing in every aspect of human resources was exemplary.  HRI served as a critical complement to the Finance and Administrative roles and undoubtedly added to company’s ultimate valuation.

Get the Human Resource Basics Right

Situation: On the recommendation of the company’s benefits broker and financial planners, this clinical research organization was growing and had not established scaleable HR infrastructure. Action:  Management found value in using HR Insourcing for specific project situations (1) getting an employee handbook written, approved and distributed;  (2) conduct an overall compliance review to assure adherence to all required Federal and State HR-related regulations; and (3) at top management’s request, interview and assess the “temperature” among employees in its lab given an unusually heavy workload and a number of open/unfilled positions.  Result:  HR Insourcing was able to complete all of these projects in a timely manner, cost effectively.  Working with management, we were also able to establish a trusting relationship with the president.  He calls / emails from time to time to touch base on particular HR challenge(s) he is dealing with, to talk it through and get input about varied ways to resolve the situation(s).  

Mergers and Acquisitions

Situation: As this robotic, engineering consulting company was closing in on an acquisition more than twice its current size, it became obvious there was a need for professional HR support in the course of due diligence and integration. Action: With 3 sites in 3 separate cities and 2 states, HR Insourcing has assisted in clarifying differences in policies; pay & benefits differentials; organizational issues and helped management work their way through all of these including scripting acquisition announcements to all employees. Result: As integration continues, HR Insourcing has been helping with targeted recruiting to fill-in functional gaps identified in the subsequent reorganization and handle all other HR-related activities as the newly combined management group concentrates on expanding its marketplace penetration with a broader product offering.

Enhanced Organizational Development

Reduces Employee Turnover

Situation: Business systems were not functioning properly, employee morale was low, and turnover was a problem for this 15- year old business unit. Rapid growth over the past 10 years had overtaken the organization. A complete organization analysis was needed to identify problem areas and recommend solutions. Action: With input from management, supervisory, and hourly employees, HR Insourcing obtained critical data to develop a game plan. A benefit survey was done, encompassing the internal and external labor market. Job descriptions were developed, work process flows analyzed and exit interviews done with ex-employees within the last year. Produced report including analysis, recommendations and action plan. Result: The business unit implemented HR Insourcing’s plan to conduct periodic organizational reviews, ensuring that staffing and the skills are aligned with the critical priorities for the business. An ongoing assessment to identify weaknesses and implementing plans to address them will ensure that human resource systems keep pace with the business. Savings from not having to replace employees at high rates were much greater than costs of “good practices” implemented by the company.

Management Training Helps Company Focus

on Challenges

Situation: A high tech company experienced a culture shift when they moved corporate headquarters and recruited regionally based support employees. Managers were stretched to the limit and knew that information flow was compromised. Action: To build an office culture, HR Insourcing encouraged managers to host informal chat through regular staff meetings, as well as hosted informal employee breakfast and lunch meetings. Our HR professional provided individual coaching to managers, as well as practical support in scheduling employee meetings and suggesting topical issues to address employee concerns. Result: With an informed and engaged employee population, the company turned its attention to building an environment where everyone understands and strives to meet the challenges.